Returns Policy

All our goods are quality checked before they leave us

We will accept returns within 14 days. Returned products must be in new, unused, unworn condition with all the original garment tags still attached, in the original packaging

Email us at sales@blackedgestyle.co.uk for the returns address and returns number

Once we have received your items and checked the condition, we will then issue you a refund for the purchase price of your item. Unfortunately we are unable to refund any delivery charges you initially paid.  Return costs are nonrefundable.

We do not offer returns on any of our sale items, unless faulty

Want to know more?

Full refund information below….

  1. Introduction
    1. We understand that from time to time you may wish to return a product to us.
    2. We have created this policy to enable you to return products to us in appropriate circumstances.
    3. This policy shall apply to all of our customers, irrespective of their geographical location.
    4. This policy shall apply to all orders submitted through our website or face to face sales.
    5. This document does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015).
  2. Returns
    1. If you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us and receive a refund in accordance with this policy if:
      (a) we receive the returned product within 14 days following the date of dispatch of the product to you;
      (b) the returned product is unused, with any labels still attached, and with all the packaging intact, otherwise in a condition enabling us to sell the product as new;
      (c) you comply with the procedure set out in this policy in relation to the return of the product; and
      (d) none of the exclusions set out in this policy apply.
  3. Returns procedure
    1. In order to take advantage of your rights under this policy, you must contact us to obtain a return authorisation, you may need to print out a returns label
    2. Products returned under this policy are sent at the customer own risk and expense, we recommend adequate insurance and tracking when returning your item. The return address will be given to you via email on your return request.
    3. We may at times offer a promotional period, where returns are offered free of charge, this will be advertised accordingly with appropriate T&C’s
  4. Exclusions
    1. The following types of product may not be returned under this policy:
      (i) Gift vouchers.
      (ii) Sale items (unless faulty)
  5. Refunds
    1. We will give you a refund for the price you paid to us in respect of any product properly returned by you in accordance with this policy.
    2. We will not refund to you the original delivery charges relating to the returned product.
    3. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
    4. We will process the refund due to you as soon as possible and, in any event, within 30 days following the day we receive your returned product.
  6. Improper returns
    1. If you return a product in contravention of this policy, and you do not have any other legal right to a refund or exchange in respect of that product:
      (a) we will not refund the purchase price or exchange the product;
      (b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
      (c) if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.
  7. Our details
    1. This website is owned and operated by Black Edge Style Ltd.
    2. Our principal place of business is in Stockport, ENGLAND
    3. You can contact us:
      (a) using our website contact form;
      (c) by telephone, on the contact number published on our website from time to time; or
      (d) by email, using the email address published on our website from time to time.

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